Arlington, Virginia

You are a team player with a positive and cheerful attitude that connects everyone together. You are the face of our community who shapes an exceptional living experience for our residents and guests. We are currently seeking a committed, high energy and accountable individual to join our team to continue promoting Dittmar Company’s mantra of providing Quality Living for all.

Responsibilities

• Build rapport with residents and guests, greet everyone at all times with a smile
• Receive and process residents requests (i.e. maintenance requests)
• Receive, log, and retrieve residents’ packages
• Handle resident complaints and report them to the appropriate department
• Work in conjunction with all departments to solve residents’ complaints and needs
• Answer all phone calls in a professional manner
• Must be punctual for all scheduled shifts

Qualifications

• Prior concierge experience is preferred but not required.
• Must be comfortable working in a fast paced environment
• Maintain the highest level of customer service and professionalism with all residents, staff members, and guests of the property at all times
• High School/GED preferred
• Must be able to lift at least 50lbs

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